Complaint Redressal Escalation Matrix

In case concerns are not addressed, you may escalate it to the next level as per the below matrix. Please quote your Email Interaction No. while raising your complaint to the subsequent level.


Details of Contact Person Address Contact No Email Id Working hours
Customer Care Mrs. Sheetal Chaudhary Office No:1,2,3&4, 1st Floor, Tulip Flower valley, Khadakpada Circle, Kalyan (W) 421301 8069159999 cs@kediacapital.com 9 AM to 6 PM;
Head of Customer Care Mrs. Smita Pise Office No:1,2,3&4, 1st Floor, Tulip Flower valley, Khadakpada Circle, Kalyan (W) 421301 8069159962 smita@kediacapital.com 9 AM to 6 PM;
Compliance Officer - Trading Mr. Ajay Kedia Office No:1,2,3&4, 1st Floor, Tulip Flower valley, Khadakpada Circle, Kalyan (W) 421301 9320096333 info@kediacapital.com 9 AM to 6 PM;
Compliance Officer - DP Mr. Vijay Kedia Office No:1,2,3&4, 1st Floor, Tulip Flower valley, Khadakpada Circle, Kalyan (W) 421301 9619551030 grievance@kediacapital.com 9 AM to 6 PM;
Chief Executive Officer (CEO) Mr. Vijay Kedia Office No:1,2,3&4, 1st Floor, Tulip Flower valley, Khadakpada Circle, Kalyan (W) 421301 9619551030 vijay@kediacapital.com 9 AM to 6 PM;

 



In absence of a response or if the complaint is not addressed to your satisfaction, you may lodge a complaint with:


Please quote your Service Ticket/Complaint Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

Dedicated helpline & Email Id for reporting of cyber incidents by Investors

 

Helpline Number for Cyber Attacks Email Id for reporting of Cyber Attacks
8069159999 it@kediacapital.com

HEAD OFFICE, MUMBAI:

Office No 1,2,3,4, Flower Valley, Khadakpada Chowk, Kalyan West ( 421301 )

 PHONE:  

Sales Support : +91- 8069433001
Customer Support: +91- 8069159999

 MAIL US AT:  

cs@kediacapital.com